Privacy Policy

Effective Date: Jan 1st 2025

Suriel IT Concierge ("we," "our," "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services and visit our website.

1. Information We Collect We collect the following types of information:

● Personal Information: Name, email address, phone number, company details, and any other information you provide when filling out forms or communicating with us.

● Usage Data: Information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on our site.

● Cookies: We use cookies to improve your browsing experience and analyze site traffic. You can adjust your cookie preferences through your browser settings.

2. How We Use Your Information We use your information for the following purposes:

● To provide and improve our services.

● To communicate with you regarding inquiries, support, and updates.

● To process payments and manage your account.

● To ensure compliance with legal and regulatory requirements.

● To personalize your experience on our website and deliver relevant content.

3. Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your information:

● With trusted service providers who assist us in delivering our services (e.g., payment processors, hosting providers).

● When required by law or to protect our rights, property, or safety.

● In connection with a merger, acquisition, or sale of assets, provided the receiving party agrees to respect your privacy rights.

4. Data Security We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights Depending on your location, you may have the following rights:

● Access: Request a copy of the information we hold about you.

● Correction: Request corrections to inaccurate or incomplete information.

● Deletion: Request deletion of your personal information, subject to legal obligations.

● Data Portability: Request a copy of your data in a structured, machine-readable format.

● Withdraw Consent: Withdraw consent for data processing where applicable. To exercise your rights, please contact us at DavidSuriel@SurielITConcierge.com.

6. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

7. Children’s Privacy Our services are not directed at children under 13 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Suriel IT Concierge
Email: DavidSuriel@surielitconcierge.com
Phone: (786) 505-6507